Guide :GPS : StreetPilot C330 GPS Receiver

PC can't communicate with GPS unit for initial map load

Repeated tries to load maps on new unit get problem message re communicating with PC (Compaq Presario). Garmin help desk sent email telling me to be sure I'm plugged into a USB on rear of PC (I am), then sent email telling me to check my chip set. When I look at USB controllers in device manager it just lists "standard enhanced PCI to USB host contoller" and "standard open HCD USB host controller", no brand name of chip set. Garmin's email said I may need to buy a new chip set (I don't even know what that is), e.g. Syba NEC & install in my PC. Any suggestions will be appreciated. Thank you

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